Privacy Policy
At CTY Health, we are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, and protect your information in connection with the services we provide as a concierge medicine company. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect a variety of personal information to provide you with high-quality care and services. The types of information we collect include:
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Personal Information: Your name, birthdate, address, email address, and phone number for appointment scheduling, communication, and record keeping.
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Medical Information: Your medical history, diagnoses, medications, allergies, and other health-related information necessary for providing competent care.
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Financial Information: Payment information, such as credit card details, which are securely processed and stored through Stripe (we do not have access to your full credit card number).
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Demographic Information: Gender, ethnicity, and other demographic data required for specific health-related services and to communicate with your healthcare providers.
2. How We Use Your Information
We use your personal and medical information for the following purposes:
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Providing Healthcare Services: To provide personalized, high-quality healthcare and support in accordance with your medical needs.
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Appointment Scheduling and Communication: To manage appointments, send reminders, and provide updates regarding your care.
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Payment Processing: To process payments for our services, securely storing financial information through Stripe, and ensuring transactions are completed efficiently.
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Collaboration with Healthcare Providers: We share necessary demographic and medical information with pharmacies, imaging centers, labs, and other direct care providers to ensure seamless care and treatment coordination.
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Compliance with Legal Requirements: To comply with applicable laws, regulations, and health standards, including HIPAA (Health Insurance Portability and Accountability Act) requirements.
3. Information Sharing and Disclosure
We value your privacy and are committed to keeping your personal and medical information secure. We will not sell or rent your personal information to third parties. However, we may share your information in the following situations:
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Healthcare Providers: We may share your medical and demographic information with pharmacies, labs, imaging centers, and other healthcare providers directly involved in your care.
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Service Providers: We use third-party service providers (such as Stripe for payment processing and encrypted communication tools) to help run our operations, and they may have access to your information as needed to provide their services. These providers are contractually obligated to protect your information and use it only for the purposes specified in our agreements.
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Legal Requirements: We may disclose your information if required to do so by law, including in response to a subpoena or other legal processes.
4. Data Security
We take your privacy and security seriously. We employ a range of security measures to protect your personal and medical information, including:
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HIPAA Compliance: We adhere to the strict standards of the Health Insurance Portability and Accountability Act (HIPAA) to ensure your health information is protected and kept confidential.
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Encryption: We use encrypted apps and communication tools to safeguard the transmission of your data and ensure your sensitive information is secure.
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Payment Security: Credit card information is processed and stored securely through Stripe, and we do not have access to your full credit card details.
5. Your Rights and Choices
You have the right to access, correct, or delete the personal information we hold about you, subject to certain exceptions under applicable law. If you would like to review, update, or delete your information, please contact us at the contact details provided below.
6. Retention of Information
We retain your personal and medical information for as long as necessary to provide our services, comply with legal requirements, and address any potential legal claims or issues. Once information is no longer needed, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we will notify you of significant changes where applicable. The effective date of this Privacy Policy is noted at the top of this page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
CTY Health
6550 York Ave Suite 305 Edina, MN 55435
Info@cty-health.com
952-912-3553
This privacy policy outlines the key aspects of data collection, use, sharing, and security for your concierge medicine company. Make sure to review it carefully and adapt any details as necessary to reflect your specific practices. If you have legal counsel, it's a good idea to have them review it to ensure it complies with all relevant laws and regulations.